ER couture proudly guarantees the quality and durability of all our products and we are committed to offering the finest customer service available.
ER Couture garments are fully warranted against defects in materials and workmanship for a period of 6 month from the date of purchase excluding normal wear and tear. If a product fails as a result of manufacturing defect within this period, ER Couture will repair the product, without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear or the natural breakdown of colors and materials over extended time and use.
You must show the original bill to claim the warranty. If you lost the bill we will strive to find the needed information in our system, but we are not liable for lost information.
This warranty DOES NOT cover products purchased with discount. All clearance sales offered in any way are sold as is and all sales are final.
Typical turn-around time for repairs are 1 week.